Effective Date: 1st January 2024
This Privacy Policy describes how Multiform Trading and Services Co WLL ("we," "us," or "our") collects, uses, and shares personal information when you use our website https://www.multiform.bh in Bahrain.1. Information We Collect:
a. Personal Information: We may collect personal information that you voluntarily provide to us when you create an account, make a purchase, subscribe to our newsletter, fill out forms, or contact us. This may include your name, email address, contact number, mailing address, and any other information you choose to provide.
b. Cookies and Similar Technologies: We may collect information through cookies, web beacons, and similar technologies. This may include your IP address, browser type, device type, operating system, referring URLs, pages visited, and other browsing information. These technologies help us analyze trends, administer the Website, track users' movements, and gather demographic information.
2. Use of Information:
a. We may use the personal information we collect to:
- Provide and maintain the Website's functionality and improve user experience.
- Process and fulfill your orders, subscriptions, or requests.
- Communicate with you, respond to your inquiries, and provide customer support.
- Send you newsletters, updates, marketing materials, and promotional offers (only if you have opted-in).
- Conduct research, analytics, and market analysis to enhance our services and tailor them to your preferences.
b. We may use non-personal information collected through cookies and similar technologies for analytical purposes, to improve our Website, and to tailor content and advertisements to your interests.
3. Sharing of Information:
a. We may share your personal information with:
- Service providers, contractors, and third-party vendors who assist us in operating our Website, processing payments, delivering products or services, and providing other support functions.
- Business partners and affiliates for marketing and promotional purposes, only with your explicit consent.
- Law enforcement agencies, government authorities, or other third parties when required by law or to protect our legal rights.
b. We will not sell, rent, or otherwise disclose your personal information to third parties for marketing purposes without your explicit consent.
4. Data Security:
a. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
b. We use secure server connections, encryption technologies, and access controls to safeguard your data.
c. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.
5. Third-Party Links:
Our Website may contain links to third-party websites, applications, and services. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of these third-party platforms before providing any personal information.
6. International Data Transfers:
Your personal information may be transferred to and stored in countries outside of Bahrain, including countries that may have different data protection laws. By using our Website, you consent to such transfers.
7.Your Rights:
You have the right to access, update, and request the deletion of your personal information. You may also have the right to restrict or object to the processing of your information and the right to data portability. To exercise these rights, please contact us using the information provided below.
9. Changes to the Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised Privacy Policy on our Website. We encourage you to periodically review this Privacy Policy for any updates.
10. Contact Us:
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please Email us at esupport@multiform.bh.