Privacy Policy
How Multiform collects, uses and protects your information.
1. What we collect
Account information: your name, business name, email address and phone number.
Uploaded logos and artwork, along with the design placements you create in the studio and brand book.
Order history: products, options, quantities, prices and delivery details.
Analytics events already tracked on the site, such as pages viewed and key actions taken, used in aggregate to improve the product.
2. How we use it
To produce and deliver your orders, prepare proofs and generate your brand book.
To respond to enquiries you send us and to keep you updated about your order.
To improve the site, our catalog and our pricing, using aggregated analytics.
3. We do not sell your data
Your information is never sold or rented to third parties. We share it only with service providers who help us run the site and fulfil orders — such as hosting, storage, email delivery and courier partners — and only as needed for those tasks.
4. Retention and security
Artwork and order records are kept so you can reorder and so we can meet accounting obligations. Access is restricted to authorised staff and protected by database access rules.
5. Your requests
To access, correct or delete your data, or to ask any privacy question, contact us through the contact page or by phone. We will respond within a reasonable period.
